Privacy & Cookies

SIBEL nv/sa, having its registered office at 8510 Marke (Belgium), Doenaertstraat 21 (corporate and VAT number 0431.614.663),, +32 (0)56 22 39 71, is responsible for the processing of personal data as set out in the present privacy policy.

The information provided by you will be treated as confidential. We process your personal data in accordance with Belgian law and the General Data Protection Regulation, which applies as from 25 May 2018. 

By submitting your personal data, you expressly declare that you have taken note of this privacy statement and expressly agree to it, as well as to the processing of your data.


We take the protection of your personal data seriously and therefore take appropriate measures to prevent the misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification of your data. 

We have developed security measures to avoid the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure to third parties of personal data collected and any other unauthorised processing of this data.

If you believe that your data are not properly secured or have any indications of abuse, please contact us at  


We process your personal data, listed below, in accordance with what is legally required and only insofar as they are necessary to be of service to you for the delivery and invoicing of the products ordered by you.

Collected and processed personal data: first and last names, gender, date and place of birth, address data, telephone number, e-mail address, IP address, bank account number(s), data on your activities on our website.

In addition, other personal data that you yourself knowingly provide to us will also be processed.


Personal data is kept and processed for the period necessary to process the order and the contractual relationship between SIBEL S.A. and the customer.

The website also uses cookies that collect some personal data after your explicit, prior consent. This data is used to maintain and improve our website. For the regulations on the use of cookies, click here.  


As a matter of principle, you have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or object to the processing of your personal data by SIBEL nv/sa. for serious and legitimate reasons. You also have the right to oppose the use of personal data for direct marketing purposes, in which case you do not have to provide a reason. You also have the right to the free transfer of data, which means that you may obtain it in order to transfer it to a third party in a customary manner.

You can send a request for access, correction, deletion, data modification or request to withdraw your consent or objection to the processing of your personal data to

To ensure that the request for inspection was made by you, please enclose a copy of your identity document with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number black. This is to protect your privacy.

SIBEL nv/sa undertakes to deal with your request within thirty days at the latest. 

You always have the option of submitting a complaint to the national supervisory authority, the details of which you can find below:

Gegevensbeschermingsautoriteit/Autorité de Protection des Données

Drukpersstraat/rue de la Presse 35, 1000 Brussels

+32 (0)2 274 48 00

+32 (0)2 274 48 35


The website uses cookies that collect some personal data after your explicit, prior consent. This data is used to maintain and improve our website. 

A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also enable us to optimise our website.

You can opt out of cookies by configuring your internet browser so that it does no longer store cookies.

In addition, you can delete all previously stored information via your browser settings.

Registering for our newsletter

If you register for our newsletter, we will use the data required or separately provided by you to regularly send you our (e-)mail newsletter.

You can unsubscribe from the newsletter at any time by sending us a message via our contact form or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have explicitly agreed to further use of your data or this use is legally permitted and we inform you about this in this statement.